Exchange & returns – return within 14 days

We will do everything to deliver the product in perfect condition to your door. Prior to shipment all products are checked extensively. If unexpectedly you should still receive a product with a defect then please contact I’SOME Fashion immediately by sending an e-mail to info@isomefashion.com

 

EXCHANGE / RETURN

We want you to be pleased about your purchase. Is your product not quite what you had expected? Do you need a different size or would you like a different product? No problem.

 

You have a trial period of 14 days. If your purchases do not meet your expectations, then after receiving your order you can cancel the purchase by returning the unused article (with all its labels and in the original packaging) within 14 days. You will then be reimbursed with the already paid amount no later than 14 days later. Exchanging like in a store is unfortunately not possible. You will need to return the product and place a new order through the web shop.

 

IMPORTANT

Products need to be returned new, unused and in its original packaging and with the original brand labels.

If a product is damaged or returned incomplete then I’SOME Fashion may claim its right to refuse the product and send it back to the customer.

 

HOW CAN I RETURN A PRODUCT?

A return form is sent with your order. Fill this in and send it with your return shipment.

 

HOW AND TO WHICH ADDRESS CAN I RETURN MY PRODUCT?

We suggest that you make use of PostNL.

 

You can return the product to the following address:

I’SOME Fashion

Nieuwezijds Voorburgwal 20 C

1012 RZ Amsterdam

The Netherlands

 

PROCESSING OF RETURNS

If your return shipment reaches us then we will process this as soon as possible. You will receive an e-mail with a confirmation of your return shipment. As soon as this is confirmed that you have returned your product within 14 days and your product is in good condition (unused, with all its labels and in the original packaging) then I’SOME Fashion will reimburse your purchase amount within 14 days.

 

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